College to pack students’ remaining belongings and move to fall room or ship items home

President Hilary Link and Dean of Students April Thompson reiterate student belonging procedure despite student petition receiving nearly 2000 signatures

UPDATE August 4 10:09 p.m.: In an email sent to the campus community on Tuesday, August 4, Dean of Students April Thompson announced that the College finished the packing process for student’s belongings and staff are preparing residence hall rooms for the fall semester. Following this announcement, the College will be moving forward with the second round of shipments this week, Thompson indicated. 

‘I understand that there continue to be questions and concerns about the belongings retrieval process, and I am sharing this communication to help address those,” Thompson wrote. “I understand that this is not an ideal situation for anyone, and we sincerely apologize for any challenges you have experienced.” 

 The first round of shipping was completed in early July, and the rest of the packages were stored in the David V. Wise Center, which is climate-controlled. Any student whose items were shipped in the first round, should have received a confirmation email, she added. Those who have yet to receive their belongings can expect to receive them in the next shipment if there were no conflicts with their belongings. 

Students who lived with multiple students and shared a common space may have seen a delay in their shipment as packers may have been unable to confirm which student owned the items. In this case, the questioned items were packed together and placed in storage until the students can confirm ownership and properly sort the items.  If there was an issue with the student’s address or other contact information, the items were stored until the College was able to confirm all of the details. 

Students whose belongings were packed together due to a shared residence may choose to have the belongings moved to one of their fall residences, shipped to one person or leave the belongings in the Wise Center until the students return to campus.

Oversized items will not be shipped by the College and the student must arrange to retrieve larger items. The College is arranging for another series of curbside pickup appointments for oversized items on August 5th, 6th, 7th, 11th, 12th and 13th.

Students who have additional questions or concerns about their belongings are able to fill out the Belonging Retrieval Process form. If there was an error in shipping or if a student is missing items, they are prompted to fill out the form notifying college officials, wrote Thompson. Students who would prefer to keep their belongings on campus and have them relocated to their fall residence must complete the form alerting the College, she added. 

She acknowledged that the College has not been able to directly respond to every call or email, however, they are preparing packages to be shipped to students without a fall residence or who have opted to learn remotely for the fall semester. 

“I share your frustrations about the unanticipated changes this global pandemic has created for all of us and hope that we can continue to work together to resolve any outstanding issues,” Thompson wrote.

UPDATE June 16 7:00 p.m.: In an email sent to the campus community on Tuesday, June 16, Dean of Students April Thompson announced that 620 students returned to campus to collect their belongings. Following this announcement, the College will be moving forward with the clearing and cleaning the residence hall for the fall semester, Thompson indicated. 

Any belongings remaining on campus will be packed by the College’s moving crew and placed into storage. At this time, there is not an option to return to campus until all of the buildings have been emptied for cleaning and maintenance. Any student that indicated they would prefer a shipping method will have their items shipped to their designated address. Students that did not indicate a shipping preference will be contacted by a college official to arrange for the student to retrieve their belongings at a later date.

“In order to facilitate the packing of student rooms, we cannot accommodate individual student requests for belongings until later in the summer,” Thompson wrote. “We will pack up belongings and store them for students to retrieve later this summer or when you return to campus this fall.”

UPDATE May 31 10:00 a.m.: In an email sent to the campus community on Tuesday, May 26, Dean of Students April Thompson announced that students may return to campus to collect their belongings. Following this announcement, Residential Life released further information regarding move-out instructions via email on Saturday, May 30. 

Students and guests returning to campus must obey social distancing guidelines (6 feet) and mandatory masking while on campus. Students are only permitted in their residence and in the Henderson Campus Center, on the third floor, to drop off their room key. Visitation to any other building is prohibited. Students with belongings in different buildings must contact the building coordinator or coach to retrieve their items via pickup or mail. For books and cable boxes borrowed from the Pelletier Library, students can leave the items in the drop box at the entrance. Personal items left in a Pelletier study carrel or “comp cube” should contact [email protected] and a staff member will box up items left in study carrels for students to pick them up. 

Students must take all belongings from their residence hall as on-campus storage is no longer an option. Any belongings that are unwanted can be disposed of in one of the dumpsters on campus; there is not an option to donate any belongings this year. Garbage left in the residence halls will result in damage fines.

All surfaces in the room must be clean, floors must be swept, and all items returned to standard placement, prior to leaving the room. Students living in apartments must clean the all shared spaces, including their room. If able, dismantle any loft kits and leave it in the room. Students must complete the checkout form linked in the Residential Life email after all belongings have been removed from the room. Once checked out, keys must be returned to the Student Life Suite drop off box located on the third floor of the Henderson Campus Center. Keys not returned to the Student Life Suite will result in a $125 lock change fee per key.

UPDATE May 27 4:45 a.m.: In an email sent to the campus community at 5:23 p.m. on Tuesday, May 26, Dean of Students April Thompson indicated that the college will allow students to return to campus to collect their belongings via a two hour appointment. The college had stated earlier that students would not be provided the opportunity to pack their own belongings but after Governor Tom Wolf announced that Crawford County would move to the green zone as of May 29, which allows free travel, the college made the decision to allow students back on campus. Thompson said this process will be available from Friday, May 29 to Sunday, June 14. Thompson also indicated that students must schedule an appointment by Wednesday, June 10, and students must take all necessary precautionary measures while on campus, including limiting their accompaniment to two family members and obeying social distancing and mandatory masking. If a student does not have a mask, they must contact Public Safety to retrieve one.

“Students and guests who arrive outside of their appointment time and/or fail to follow expectations compromise the safety of the community and should expect to be escorted off campus and have their belongings retrieved by movers and stored, shipped, or delivered to a drop-off point at the student’s expense,” Thompson wrote. 

Students who are within 200 miles of the campus and who live in areas where stay-at-home orders have been removed are required to collect their own belongings. This option is only available for students who will not come into contact with areas with restricted travel orders on their way to the college. For students that cannot return to the campus, they can opt for storage or shipping of their personal belongings. Students can email Residence Life to arrange for a designated person to retrieve their belongings as well. 

For families traveling from far distances, Holiday Inn Express or Mayor Lord’s House Bed and Breakfast are offering a reduced rate for Allegheny families. In order to receive the reduced rate, on your reservation indicate that you are a student at Allegheny College. Students and family members are prohibited from sleeping on campus, including in the student’s residence hall. 

Keys must be returned to the Campus Center Drop Box located on the third floor outside of the Student Life Suite, following move-out. 

This is a developing story.

UPDATE May 21 3:05 p.m.: In an email sent to the campus community at 2:04 p.m. on Thursday, May 21, President Link and Dean of Students April Thompson indicated that the college will no longer provide the option for students to video chat with movers during the packing process. The college had stated earlier that students would be provided the opportunity to FaceTime, Zoom, or call while their belongings are packed, but after receiving many emails and telephone calls about community concerns, Link said the college will now move forward as of June 1, without the option. Students will be called only if the movers have specific questions or if there are shared items that must be sorted. Link also indicated that students who are within 200 miles of the campus and who live in areas in the yellow zone may schedule an appointment to collect their belongings via curbside pickup.

Link emphasized the importance of packing students’ belongings to avoid jeopardizing the ability to reopen in the fall. To date, two moving companies have refused to work with the college following the community response.

Two professional moving companies have now quit working with us because of unreasonable demands and, unfortunately, disturbing treatment received from some families; this has resulted in additional delays in getting belongings packed and available to you. We simply cannot go on like this,” Link wrote. “We have now identified a third professional moving company willing to work with us, but it will take them another 10 days to begin their work and we now need to have them move more quickly to expedite emptying our residences.”

Link and Thompson also acknowledged that this may be unsatisfactory for the campus community. 

We wish there were a solution that would satisfy everyone, but it is clear now that there is not… For the good of our entire community, we will instead be focusing our efforts on moving the College forward by completing this process as quickly and efficiently as possible.

This is a developing story.

 

UPDATE May 7 11:22 a.m.: In an email to the Allegheny community at 10:43 a.m. on Thursday, May 7, President Link indicated that the college will pay to ship all students’ belongings. The college had stated earlier that only seniors’ shipments would be paid for, but after receiving many concerns about shipping costs, Link said the college will now pay for each student to have their items shipped if they choose. Link also indicated that students who are close to campus and able to drive to campus may have the option to complete a curbside pickup of their items.

Link outlined the decision as comprising of three main principles. One, the college does not want to jeopardize re-opening in the fall. Two, the college states that it wants to prioritize health and safety. Finally, Link stated that belonging retrieval is a timing issue, that it will take at least six weeks to fully prepare each room for the fall.

Link also emphasized the health of the greater Crawford County community.

“Because our relationship with and partnership with Meadville and our county is fundamental, we have an ethical and moral responsibility to take every possible step, both now and should we re-open, to ensure we are not bringing the virus into our community,” Link wrote in the email to the college community. “We simply did not feel comfortable doing so now, when we are not yet able to have clear testing, tracing and protection protocols we would have by fall to allow us to possibly reopen.”

Link also acknowledged concerns regarding student privacy.

“It goes without saying that we have a fundamental respect for property rights, and we of course want all of our students to have their belongings; nor do we have any interest in going through your personal belongings, taking or breaking your things, or mishandling your property,” Link wrote. “We want you all to have your things; but we have to go about this, and everything, with the safety of our campus as our highest guiding principle.”

This is a developing story. 

ORIGINAL STORY

The Allegheny College community received an email from Dean of Students April Thompson on Tuesday, May 5, outlining the procedure to collect and relocate student belongings that were left in dormitories, following the decision to proceed with remote instruction. 

Volunteers from the college are set to pack and relocate student belongings starting on May 14.  Arrangements have been made by college officials to ensure that students can monitor and direct the manner in which their belongings are packed and stored through Zoom and FaceTime sessions as well as telephone calls. 

“One of the things that we had hoped in this process was that by being on FaceTime with the student and the packer, that the student can direct how they want the items packed,” Thompson said in a video conference with President Hilary Link and The Campus. “We will have bubble wrap and other accommodations so that if there are delicate objects, the student can give guidance about what is precious and what needs to be stored differently so that we can hopefully, in every possible scenario, avoid breakage, stealing and damage.”

Items in the student’s room will be inventoried and if any items are stolen or damaged, the college will implement its existing protocol to handle the situation. This will be approached on a case-by-case basis and the student will be contacted by an administrator, regarding their insurance options. 

Immediately following the release of the procedure, student Grace Bothwell, ‘23 began a petition to change the procedure disclosed in the email. Within hours of posting, the petition gained widespread support from a collection of more than 1500 students, parents and alumni. Students took to social media platforms to voice their concerns over the inability to personally retrieve their items. 

I think that the college should have given the students the option to come and retrieve our belongings prior to this due to the financial burden associated with shipping costs

— Alexa Solomon, '23

“I think that the college should have given the students the option to come and retrieve our belongings prior to this due to the financial burden associated with shipping costs,”  said Alexa Solomon, ‘23. “I think that they should take the current financial situation of each individual student into account, especially students from long distances, whose parents may have lost their incomes due to COVID-19.”

Returning students must absorb the costs associated with shipping their belongings back to their homes. Graduating seniors will have their belongings shipped at no cost. The option to have students’ belongings stored in their fall residences, however, was provided at no cost to the student.

We have asked students that, if they want items shipped, to be prepared to absorb those costs, but we also know that many families cannot do that right now, so if students need help with the financial aspect of the shipping, they should be in touch with us to apply for the Emergency Funds to help with shipping costs

— Dean of Students April Thompson

“We are able to pack and store belongings for absolutely free because we did not want to pass on unreasonable costs to students particularly at this time when we know families are suffering,” Thompson said. “We have asked students that, if they want items shipped, to be prepared to absorb those costs, but we also know that many families cannot do that right now, so if students need help with the financial aspect of the shipping, they should be in touch with us to apply for the Emergency Funds to help with shipping costs.”

Students that would like to apply for the Emergency Response Funds should contact the Dean of Students Office.

Link indicated that the college would like to be able to re-open and proceed with in-person lectures for the fall semester. To ensure that this can occur, the college has assembled a team of senior staff, global health officials and alumni to devise any procedures that will impact the entire campus community. The email that was sent to the campus community on Tuesday was the result of a long series of deliberations that would offer the best possibility for the college to reopen next semester, according to Link.

One must think about all of the doorknobs and all of the things that 1700 students plus anyone they bring with them to help pack will come into contact with, which will all become places of exposure

— President Hilary Link

“The amount of contact and exposure that would occur by allowing everyone back to the campus is something that we deemed is not in our best interest,” Link said. “One must think about all of the doorknobs and all of the things that 1700 students plus anyone they bring with them to help pack will come into contact with, which will all become places of exposure.”

According to the Meadville Tribune, Crawford County has had no recent positive COVID-19 cases and is expected to meet the Pennsylvania benchmark established by Governor Tom Wolf. The county remains in the red zone as mandated by Governor Wolf until it becomes one of the first counties in Pennsylvania to be moved into the yellow zone on May 8. Other counties in Pennsylvania will remain in the red zone as the state sees a spike in cases. 

“We want to make decisions now and in the coming weeks and months that would preserve, to the best extent, the possibility of being able to reopen in the fall,” Link said. “We are prioritizing the health and physical and emotional safety of our campus community while acknowledging that there will inevitably be risks associated with any decision we make. We want to create meaningful partnerships to protect the health and safety of and ensure the long and short term  resilience of our local community as well.”

The plan to pack and relocate student belongings starting on May 14 is still in effect and will proceed as originally outlined in the email from Dean Thompson. In the event that students are unable to return to campus next semester, plans are being devised to make arrangements for shipping and delivering packed items to the students. 

“These plans will depend on the Governor’s orders and where we are with the virus, if there is an opportunity to come get your belongings, then that certainly will occur but if there is not, we will talk about shipping and delivering the items because we do not want you to be without your stuff,” Thompson said. “I am going to continue to be very hopeful and optimistic that our students will be here and that when they move into their rooms, their belongings will be there waiting for them when they arrive.”

Link indicated that, later this evening, the campus community will receive clarification from the Office of the President, regarding the plan to handle student belongings. 

“As people will read in the longer communication that will go out later today from my office, there is a very broad and well thought out context to how we arrived at this decision,” Link said. “While we recognize that we could have and should have framed our decision in the broader context, we hope that once people are able to read and process the context that they will understand that we have all of their best interests at heart.”

This is a developing story.